Terms and Conditions

Contracting party

On the basis of these Terms and Conditions (T&Cs) comes between the customer and
SuSe IMPEX UG (limited liability)
Represented by Sebastian Schaper
Address: Pappelallee 78/79 10437 Berlin

Commercial Register: Charlottenburg (Berlin)
Commercial Register Number: HRB 199709 B
Tax number: 37/553/50841
, hereinafter referred to as provider, the contract concluded.

Contract

This agreement governs the sale of new product items through the supplier’s online store. Because of the details of the respective offer, reference is made to the product description of the offer page.

Conclusion

The contract is concluded exclusively in electronic commerce via the shop system. The presented offers represent a non-binding invitation to submit an offer through the customer order, which the provider can then accept.

The order process for concluding the contract includes the following steps in the shop system:

• Selection of the offer in the desired specification (size, color, number)
• Insert the offer in the shopping cart
• Press the button ‘Continue to checkout’
• Enter the billing and delivery address
• Selection of the payment method
• Review and processing of the order and all entries
• Press the button ‘Order’
• Confirmation email that order has arrived
• By sending the order confirmation the contract is concluded.

Contract duration

The contract has a term of 1 delivery (s) subject to termination. The total price is calculated from the following components: Product price + delivery costs.

Retention of title

Until full payment, the delivered goods remain the property of the provider.

Reservations

The provider reserves the right to provide an equivalent in quality and price performance. The performance shown in the shop is exemplary and not the individual, contractual service. The provider reserves the right not to provide in the case of unavailability of the promised service.

Prices, shipping costs, return costs

All prices are final and include the legal value added tax. In addition to the final prices, depending on the shipping method, there are additional costs that will be displayed before the order is sent. If there is a right of withdrawal and is used by this, the customer bears the cost of the return.

Terms of payment

The customer has only the following options for payment: payment service provider PayPal and AmazonPay. Further payment methods will not be offered and will be rejected.
Using a fiduciary / payment service provider allows the provider and customer to process the payment between each other. The fiduciary service / payment service provider forwards the payment of the customer to the provider. Further information can be found on the website of the respective fiduciary service / payment service provider. The customer is obliged to pay or transfer the amount shown to the account indicated on the invoice within 14 days after receiving the invoice. Payment is due without deductions from the date of invoice. After expiry of the term of payment, which is thus determined by the calendar, the customer shall be in default even without a reminder. A right of retention of the customer, which is not based on the same contractual relationship, is excluded.

Delivery terms

The goods will be shipped immediately after receipt of the order. The shipment is on average after 3 days at the latest. The entrepreneur undertakes to deliver on the 10th day after receipt of the order. The regular delivery time is 5 days unless otherwise stated in the item description. The supplier sends the order from its own warehouse as soon as the entire order is in stock. The customer will be informed about delays immediately. If the supplier is not responsible for a permanent impediment to delivery, in particular force majeure or non-delivery by own suppliers, although a corresponding cover transaction was made in good time, the supplier has the right to withdraw from a contract with the customer. The customer will be informed immediately and any services received, in particular payments, will be refunded.

Warranty of physical products

The supplier is granted the right to choose between a repair or a new delivery if the goods are new and the customer is an entrepreneur. If the customer is an entrepreneur, the warranty is excluded for second-hand goods. If the customer is a consumer, the warranty period for used goods is limited to one year. This does not apply to claims for damages of the customer due to injury to life, limb, health or essential contractual obligations, which must necessarily be fulfilled in order to achieve the contract objective. Likewise, this does not apply to claims for damages after grossly negligent or intentional breach of duty by the provider or his legal representative or vicarious agent. Otherwise, the statutory provisions apply.

Contract design

If the customer is an entrepreneur, the risk of accidental loss and / or accidental deterioration of the goods passes to the customer upon dispatch, with the delivery of the goods to the selected service provider. The contract text is stored by the provider. The customer has no possibility to directly access the stored contract text himself. The customer can correct errors in the input during the ordering process. For this he can proceed as follows: in the shopping cart and customer account.

Right of withdrawal for physical products

You have the right to withdraw from the contract of physical goods within fourteen days without giving any reason.

The revocation period is fourteen days from the day

• In the case of a contract of sale: in which you or a third party named by you, who is not the carrier, has or has taken possession of the last goods.
• In the case of a contract for several goods ordered by the consumer under a single order and delivered separately: to which you or a third party named by you, who is not a carrier, has or has taken possession of the last good.
• In the case of a contract for the delivery of a good in several lots or pieces: where you or a third party named by you, who is not a carrier, has or has taken possession of the last partial shipment or the last.
• In the case of a contract for the regular delivery of goods for a fixed period of time: where you or a third party named by you, who is not a carrier, has or has taken possession of the first good.
• When several alternatives meet, the last time is decisive.

To exercise your right of withdrawal, you must (SuSe IMPEX UG, Pappelallee 78/79 10437 Berlin) by means of a clear statement (eg a letter sent by mail, fax, or e-mail) about your decision to contract revoke, inform.

In order to maintain the cancellation period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the cancellation

If you cancel this contract, we have sent you all the payments we have received from you, including the delivery costs (with the exception of the additional costs arising from the fact that you have chosen a different type of delivery than the cheap standard delivery offered by us have to repay immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return the goods immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract to SuSe IMPEX UG, Pappelallee 78/79 10437 Berlin. The deadline is met if you send the goods before the deadline of fourteen days.

You bear the immediate costs of returning the goods.

You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functioning of the goods.

Terms and Conditions for Retreats

The following general terms and conditions apply to the implementation of retreats by SuSe IMPEX UG (limited liability) regardless of the location of the booked retreat. SuSe IMPEX UG (limited liability) is responsible for the organization and implementation of the retreat. SuSe IMPEX UG (limited liability) is not a tour operator or a travel agent. Your contractual partner is: SuSe IMPEX UG (limited liability) – Pappelallee 78/79, 10437 Berlin, info@naturespices.net. The minimum age to book and participate in the retreats is 18 years old. The participant books the retreat via the current booking system on the specified website. By registering via the booking system, you confirm that you agree to the terms and conditions. Registration is binding upon payment of the fee. The purchase price is due immediately upon booking. The prices shown on the website are final prices and include the currently applicable VAT.

Rights and Obligations of the Participant for retreats

The participant is obliged to provide his personal data truthfully and completely during the ordering process. The participant undertakes to communicate changes to his/her data, such as e-mail address, name, address and telephone number, in a timely manner. The participant must meet the necessary requirements for participation in the retreat at his own responsibility and expense. This applies in particular to the booking / possible cancellation of transport, accommodation and meals.Participation in the retreat requires normal mental and physical resilience. If the participant is undergoing medical or psychotherapeutic treatment, he or she is required to discuss participation with the doctor or therapist. Please report any physical or psychological limitations or complaints to SuSe IMPEX UG (limited liability) before the start of the retreat so that the course instructor can adjust to them.

Rights and Obligations of SuSe IMPEX UG (limited liability) for retreats

The scope of the services to be provided by SuSe IMPEX UG (limited liability) extends exclusively to the implementation of the retreat. SuSe IMPEX UG (limited liability) does not owe any additional services. SuSe IMPEX UG (limited liability) is entitled to change the timing or content of a retreat or to omit individual components thereof, provided that this does not change the aim and overall character of the retreat. SuSe IMPEX UG (limited liability) is entitled to send the participant an information e-mail with the summarized information about the retreat at least one week before the start of the retreat. This email will also state if materials such as yoga mats are to be brought by the participant themselves or are available at the venue. SuSe IMPEX UG (limited liability) is entitled to use other teachers for the implementation of the retreat if the announced teacher is unavailable. The replacement of the teacher does not entitle the participant to withdraw from the contract or to terminate the contract. SuSe IMPEX UG (limited liability) undertakes to inform the participants at least two weeks before the start of the course about the non-feasibility of the retreat due to non-reaching of the minimum number of participants, the paid course fee will be refunded immediately. SuSe IMPEX UG (limited liability) is not liable for the claims of the participants arising from their contractual relationship with the seminar hotel. This also applies to any claims of the participants as a result of a cancellation of their hotel booking after the cancellation of the retreat. There is no right of revocation for consumers, § 312g para. 2 sentence 1 no. 9 BGB. Booking a retreat is a service related to a leisure activity. According to § 312g para. 2 no. 9 BGB, there is no right of revocation for such services.

Cancellation / Substitute Participants of retreats

The participant can cancel at any time before the start of the retreat. The compensation will be calculated according to the date of receipt of the written cancellation notice of the participant as a percentage of the course fee as follows:

• up to 46 days before departure 20% of the purchase price
• from the 45th day before departure 50% of the purchase price
• from the 39th day before departure 70% of the purchase price
• from the 29th day before departure 80% of the purchase price

The cancellation policy of the event rooms is chosen due to the high rents. We therefore recommend that you take out travel cancellation insurance that corresponds to the costs incurred. The participant can provide a substitute participant until the start of the booked retreat, who enters into the rights and obligations of the contract. SuSe IMPEX UG (limited liability) reserves the right to make image and video recordings during the retreat for use and publication of such recordings on its own website and in its own social media as well as for passing on to cooperation partners. The participant hereby declares his consent to image and video recordings of his person. The participant may revoke his/her consent to the person making the recordings on site before the image and video recordings are made.

Disclaimer

Claims for damages of the customer are excluded, unless otherwise stated for the following reasons. This also applies to the representative and vicarious agents of the provider, if the customer raises these claims for damages. Excluded are claims for damages of the customer due to injury to life, limb, health or essential contractual obligations, which must necessarily be fulfilled in order to achieve the contractual objective. Likewise, this does not apply to claims for damages after grossly negligent or intentional breach of duty by the provider or his legal representative or vicarious agent.

Assignment and pledge ban

Claims or rights of the customer against the provider may not be assigned or pledged without his consent, unless the customer has demonstrated a legitimate interest in the assignment or pledging.

Language, jurisdiction and applicable law

The contract is written in German. The further implementation of the contractual relationship takes place in German. It exclusively applies the law of the Federal Republic of Germany. For consumers, this applies only insofar as this does not restrict any statutory provisions of the state in which the customer has his domicile or habitual residence. The place of jurisdiction for disputes with customers who are not a consumer, a legal entity under public law or a special fund under public law is the registered office of the provider.

Salvatory clause

The invalidity of any provision of these Terms and Conditions has no effect on the validity of the remaining provisions.t